If you need a copy of your invoices, please contact: 

How can I get a copy of an invoice?

Billing & Payments

We send your invoices to the e-mail address provided by you in the organization details view. Please make sure that you have provided correct email address as recipient of the invoices.

How will I receive my invoices?

Learn all about how billing works plus how to set up VAT and sales tax permits.

The Value Added Tax, or VAT, in the European Union is a general, broadly based consumption tax assessed on the value added to goods and services. It applies more or less to all goods and services that are bought and sold for use or consumption in the European Union. Thus, goods which are sold for export or services which are sold to customers abroad are normally not subject to VAT.

We advise you to consult with a tax specialist to further understand your obligations regarding to VAT and sales tax.

What is VAT?

VAT & Taxes

Billing & Taxes

Who is my contractual party?

Which payment methods do you offer?

How often do I get invoiced? 

What currencies do you accept? 

What are the payment terms?

Why do I get several invoices?

Where can I find my invoices? 

Where do I turn if I have questions regarding an invoice? 

Do product prices include Sales tax/VAT? 

How will Creator Studio charge me VAT?

Where is Creator Studio registered as a VAT payer?

Where do I register my VAT number?

Where can I find information regarding my VAT obligations?

Will Creator studio charge my company sales tax?

What is a resale certificate?

When do I need to charge tax for US orders? 

How do I submit a resale certificate or tax-exemption certificate in MyStudio?

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How can I get a copy of an invoice?

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