Delivery time may vary depending on the destination country. Lead times from order to delivery can also differ between countries due to varying logistics and customs processes.

Generally, for orders shipped to Europe and the US, you can expect delivery within 4-12 days from the date of shipment. However, please note that unforeseen circumstances or high-demand periods may slightly extend these timelines.

For the rest of the world, delivery times typically range up to approximately 20 business days from the date of shipment.

We strive to ensure timely delivery and provide tracking information for you to monitor the progress of your order. If you have any concerns or questions about the delivery of your order, please don’t hesitate to reach out to our support team for assistance.

What is the delivery time?  

Orders

Creator Studio places the power of print on demand merch apparel in your hands. Creator Studio is part of H&M Group – giving you unrestricted access to its global supply chain, from product development to fulfilment and logistics. Working with Creator Studio means tapping into over 75 years of experience in fashion innovation, and a supply chain that is optimised to deliver high-quality products sustainably and responsibly. A merch powerhouse at your fingertips that's free to join, with no risk or minumum order quantities.

What is Creator Studio?

How to get started with Creator Studio and set up your account. 

Getting Started 

Print on demand means only printing what has been sold. Everything is automated for a process that uses less energy and materials. The beauty for you is zero investment up front and no wasted stock, meaning better economics and reduced carbon footprint per product. With print on demand you can create unlimited artwork designs for different products and scenarios, to be responsive and agile in your expressions. Nothing is produced unless someone buys it, which translates as no initial investment from your side and no overproduction.

What is print on demand?

Before you can order a sample you need to log in to your account or create a new account. This is super easy and straightforward.

After that, the first step is to create a product by choosing a garment, uploading your artwork and saving to complete the product creation. Once that's done, you can order your product. 

You can now buy your custom product by just clicking on "order product" in the left-hand menu bar in My Studio. Choose the product you want to order, the size and proceed to checkout.

For non-US customers: you can buy your product with a credit card. If you have a business account, the payment will be done via invoice.

For US customers: you need to have a business account and payment will be done via invoicing. A credit card option will be launched soon.

You can apply for a business account by updating your business details in the left-hand menu bar when you are logged in to your account.

How do I order a sample? 

Visit the Creator Studio homepage and hit 'Get started'.

Provide your email address and full name to create an account.

After submitting your information, check your inbox for an email from Creator Studio. Open the email and click on the invite link provided.

Choose a secure password and enter it along with your pre-filled email.

Logging into Mystudio (where you will make, order and export your products):

The invite link will redirect you to the MyStudio login page.

Once you have successfully entered your password, you will be logged into MyStudio.

In the left menu of MyStudio, locate the "Business Details Wizard" option.

Click on the "Business Details Wizard" to begin the process.

Follow the steps in the wizard to provide your business information accurately. It is crucial to ensure that you provide correct and up-to-date information.

Validating your information and enabling selling:

After completing the Business Details Wizard, Creator Studio will validate the provided information.

Once your information is verified, you will be able to start selling within 1-2 days.

Remember to provide accurate and complete information during the process to ensure a smooth experience. 

Creator studio

What is the delivery time?

was this helpful?

related articles

CREATOR STUDIO

SUPPORT

terms

POLICIES

content policy

CONTACT US

H&M GROUP

career